Your privacy is important to us. This Privacy Policy explains in a clear and simple way what data we collect, why we use it, and what rights you have.

1. Controller

We process your data in accordance with the General Data Protection Regulation (GDPR) and Austrian data protection laws.

2. What Data We Collect

You can generally use our website without providing personal data.

We only collect personal data if you voluntarily provide it, for example by:

• Submitting a contact request
• Registering for an account
• Placing an order
• Subscribing to our newsletter

This may include:

• Name
• Address
• Email address
• Phone number
• IP address

3. Purpose of Processing

We use your data exclusively for the following purposes:

• Processing orders and contracts
• Responding to inquiries
• Sending newsletters (with your consent)
• Providing and maintaining our website
• Marketing and information about our services

Data processing is based on legal grounds (Art. 6 GDPR) or your consent.

4. Data Retention

• Customer and marketing data: up to 3 years after last contact
• Order data: according to legal retention obligations
• Legal disputes: until final resolution

Earlier deletion is possible unless legal obligations prevent it.

5. Cookies

Our website uses cookies to improve user experience.

Cookies are small text files stored on your device. They do not cause harm. You can disable cookies in your browser settings, although this may limit website functionality.

6. Google Analytics

We use Google Analytics to analyze website usage. Data may be transferred to servers outside the EU.

You can prevent this by disabling cookies in your browser.

7. External Links & Social Media

Our website may contain links to external websites and social media platforms such as Facebook or Instagram.

When accessing these links, the privacy policies of the respective providers apply. We have no control over their data processing activities.

8. Data Sharing

Your data will only be shared if:

• We are legally required to do so
• It is necessary for contract fulfillment
• You have given explicit consent

Service providers working on our behalf are contractually obligated to comply with data protection laws.

9. Your Rights

Under the GDPR, you have the following rights:

• Access to your stored data
• Correction of inaccurate data
• Deletion of your data
• Restriction of processing
• Data portability
• Objection to direct marketing
• Withdrawal of consent at any time

We will respond to your request within one month.

10. Right to Lodge a Complaint

11. Data Security

We implement technical and organizational measures to protect your data against loss, misuse, and unauthorized access.